Manager of Operations and External Communications, Wake Forest Historical Museum (R0005287)

8 Nov 2022 12:04 PM | Anonymous

[listing expires 12/6/2022]
Organization Name:  Wake Forest University
Organization Website:

Summary: Oversees the daily operations of the Museum and manages the upkeep and support of the museum facilities. Manages financial operations and oversees Birthplace Society membership. Promotes and enhances the functions of the Wake Forest Historical Museum and Wake Forest College Birthplace Society (WFCBS) with museum constituents through social media, publications, and direct contact. Position is in the Town of Wake Forest, NC, home of the original campus of Wake Forest University.

The Wake Forest Historical Museum preserves, shares, and supports the early history of Wake Forest University before its move (1956) from its original home in the Town of Wake Forest to Winston-Salem, NC. It includes the Calvin Jones House (c. 1820) and a 7,000-square-foot facility (2010) with large permanent exhibit spaces, auditorium, meeting space, offices, and archival space. The WFCBS is the 501(c)(3) nonprofit organization that owns and oversees the operations of the Wake Forest Historical Museum.

*This is a fixed term, 2 year position.

Essential Functions:

Manages WFHM facilities to oversee the physical plant’s maintenance and operations, working with the University Facilities department and private contractors as needed

Greets public visitors in person and by telephone; conducts small and group tours

Coordinates and manages external and internal event calendar, acts as liaison to community groups, oversees museum events

Processes weekly financial deposits, including contributions and sales, compiles monthly board financial statements for the WFCBS Treasurer

Manages purchase orders for general supplies and gift shop inventory

Attends board meetings and serves as recording secretary to the Board of Directors

Maintains membership data, including membership recruitment, engagement and renewals

Develops, writes, and produces newsletters, brochures, and other publications

Conducts media relations; maintains contacts with local print and broadcast media outlets

Develops social media and communications strategy and standards that include interpretive and promotional content

Supports media relations and maintains contacts with local print and broadcast media outlets

Uses website, social media platforms, multimedia, and email to enhance communication with museum constituents which include alumni, Society members, volunteers, community organizations, and the university community

Liaises and collaborates with Community and External Relations in University Advancement

Designs and develops museum exhibits and interpretative panels in collaboration with museum staff

Follows standard museum best practices

Contributes to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff

Required Education, Knowledge, Skills, Abilities:

Bachelor’s degree in communications, journalism, history, museum studies, or reasonably related discipline or equivalent work experience. Master’s degree or equivalent experience preferred

Experience with museum/ historic sites management or equivalent

Experience in planning and executing events

Strong interpersonal and communication skills and ability to work with a wide range of constituencies in a diverse community

Strong administrative skills to include experience managing budgets and knowledge of Quickbooks or other financial management software; familiarity with Past Perfect a plus

Strong writing and editing skills

Knowledge of communication principles, media, and marketing techniques

Proficiency in web-site design, social media communications, and graphic design software

Commitment to the mission and values of Wake Forest University and a commitment to equity, particularly racial equity, with a willingness to proactively learn about it and integrate it into all aspects of the work

Respect for the dignity and abilities of all people

Accuracy and attention to detail regarding print media

Ability to organize workflow, coordinate activities, multitask, and meet deadlines

Employee development and performance management skills

Ability to recruit, train, supervise and motivate volunteers in multiple areas of responsibility.

Ability to foster a cooperative work environment

Ability to work evenings and weekends. Regular Sunday hours are expected with the exact daily schedule to be determined by the executive director.

Ability to travel occasionally, and meet the requirements of the University’s automobile insurance

Responsible for own work only.

Hiring Salary Range: 48,000-50,000

Apply via:

The North Carolina Museums Council is a 501(c)(3) nonprofit organization.
PO Box 2603, Raleigh, NC 27602-2603
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